Hiking
Manbha Khonglah
Social Development Professional
Shillong
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
19
19
years of professional experience
13
13
years of post-secondary education
2
2
Certificates
5
5
Languages
Work History
Project Coordinator
Bharti Airtel Foundation
07.2025 - Current
- Manage team of six Academic Mentors across all blocks of Ri Bhoi district who work with 45 government or government-aided schools in rural Meghalaya
- Keep projects on schedule by managing deadlines and adjusting workflows.
- Develop comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Supervise multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Maintain accurate documentation of all projects, facilitating efficient audits and future reference.
- Enhance team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Coordinate cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Manage budgets effectively, ensuring resource allocation was optimized for maximum project success.
- Negotiate contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project''s success.
- Improve client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Facilitate frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
- Identify potential risks and developed mitigation strategies to minimize disruptions to project timelines.
- Assist with onboarding newly hired staff members and coached on task prioritization.
- Liaise between departments to facilitate communication and keep appropriate parties updated on project developments.
- Foster culture of continuous improvement by organizing regular review meetings, leading to identification and implementation of key process optimizations.
Interim Project Coordinator
Bharti Airtel Foundation
12.2024 - 07.2025
- Managed team of seven Academic Mentors across all blocks of Ri Bhoi district who work with 45 government or government-aided schools in rural Meghalaya
- Managed implementation of Bharti Airtel Foundation's Large Scale Initiative in 850 schools of Ri Bhoi district by closely collaborating with district, block and cluster level officials of the Education Department
- Developed and implemented project plans and budgets to ensure successful execution.
- Analyzed project performance data to identify areas of improvement.
- Recruited and orchestrated onboarding of new team members, ensuring seamless integration into project workflows and culture.
- Maintained accurate documentation of project activities, facilitating efficient audits and future reference.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Coordinated cross-functional teams of Bharti Airtel Foundation to achieve seamless collaboration in achieving project objectives.
- Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Led resolution of critical project issues, mitigating risks and preventing significant delays in project milestones.
Academic Mentor
Bharti Foundation
06.2022 - 12.2024
- Worked with 8 under-privileged schools in Ri-Bhoi district to enhance education quality for students at the pre-primary, primary, secondary and senior secondary levels.
- Collaborated with parents, school faculty and social workers to address problems and grow student success.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks.
- Planned and promoted career planning presentations, work experience programs and career workshops.
- Helped students develop organizational, time management and study skills.
- Empowered students through counseling and skill-building exercises.
- Identified issues that hindered student academic achievement.
Account Manager
Adfactors PR
10.2021 - 06.2022
- Created press releases and engaged news reporters who covered technology and finance sectors for maximum client publicity and reputation enhancement.
- Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
- Liaised between account holders and various departments.
- Introduced new processes to improve account and market tracking for better data analysis.
- Identified key entry points to enhance market penetration and effectively analyzed data increase profitability.
- Researched emerging industry trends, new applications, concepts and procedures for clients to update current training curriculum.
- Listened attentively to client feedback and worked with product development team to introduce new services.
Senior Associate Producer
ET NOW
05.2021 - 10.2021
- Managed news production for Startup Central - a television news show dedicated to startups, entrepreneurship, technology, innovation and disruption.
- Coordinated with other news producers and on-air talent to create program content, new ideas and segments.
- Improved audience engagement across various forms of media.
- Prepared written and digital content for website and social media platforms.
Manager
Latei Ville Inn
07.2018 - 05.2021
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Provided outstanding coaching to employees to boost productivity.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
News Anchor
Doordarshan Kendra
02.2019 - 04.2021
- Drafted news headlines for broadcasting to capture listeners with clear and condensed writing.
- Read teleprompter while delivering news headlines to maintain eye contact with camera at all times.
- Worked flexible hours; night, weekend, and holiday shifts.
Project Director
TNT - The Northeast Today
06.2020 - 12.2020
- Revamped the organization to transform it into a contemporary, effective and engaging news organization.
- Orchestrated wide range of projects, improvement strategies, changes implementation, new revenue stream establishment, and creative marketing and advertising.
- Hired and managed consultants, contractors and sub-contractors to complete project tasks.
- Improved process efficiency and workflow by implementing productivity initiatives and proactively identifying and resolving problems.
- Reduced process downtime by restructuring ongoing projects, ensuring quality and compliance.
- Conducted routine quality audits to verify progression against specifications and initiated corrective actions to remedy concerns.
Communications Specialist
Vistaprint
04.2017 - 10.2017
- Responsible for improving Internal Communications by using messaging approaches primarily based on simplicity, storytelling and delightful visual communication.
Social Media Engagement Specialist
IBM Asia Pacific
01.2015 - 03.2017
- Created and helped manage social media communications for IBM in Asia Pacific.
- Conducted social media listening and reporting for IBM in Asia Pacific.
IBMer Engagement Specialist
IBM ASEAN
05.2014 - 01.2015
- Implemented and strategized internal communications for IBM’s operations in ASEAN.
- Played a key role in connecting IBM ASEAN's workforce to the company's culture and objectives.
Workforce Enablement Specialist
IBM
12.2012 - 05.2014
- Implemented and strategized internal communications for IBM’s operations in the emerging markets region.
- Played a key role in connecting IBM's workforce to the company's culture and objectives.
Travel Writer
Mygola
05.2012 - 12.2012
- Published travel itineraries for destinations located across the world.
Content Writer
Celebrate India Tourism Limited
12.2011 - 03.2012
- Created and curated activity travel content.
- Reported on India’s first ever surfing festival held in Orissa on February 2011.
Junior Assistant Producer
ET NOW
01.2010 - 03.2011
- Responsible for the overall production of the news show called Business Day and assisted various other teams in the production of news and feature shows.
Trainee Web Content Developer
Percept Knorigin
06.2009 - 12.2009
- Responsible for content creation on two web portals named www.cinecurry.com and www.cargaon.com.
- Led the organization's content team.
Intern Reporter and Sub-Editor
The Shillong Times
05.2006 - 06.2006
- Involved in the daily production process of the newspaper and also wrote a feature story on the student talent outflow from the state of Meghalaya.
Education
Post Graduate Diploma - Journalism & Mass Communications
Xavier Institute Of Communications
Mumbai 06.2008 - 04.2009
Bachelor of Arts - Journalism, Psychology And English
Garden City College / Bangalore University
Bengaluru, India 04.2001 -
All India Senior School Certificate Examination - Physics,Chemistry,Math,English,Computer Science
Army Public School
Shillong 06.2003 - 05.2005
Indian Certificate of Secondary Education (ICSE) - Class 10
St. Edmund’s School
Shillong 03.1993 - 05.2003
Skills
Project management
Team leadership
Stakeholder relationship management
Community outreach
Negotiations
Strategic planning
Quality assurance
Change management
Remote team management
Training and development
Cost management
Conflict resolution
Cultural sensitivity
Public speaking
Event planning and execution
Risk analysis and management
Accomplishments
- Bharti Airtel Foundation "Spot The Hero" Award for setting up fog-catching water supply at Mynken Govt Upper Primary School
- Bharti Airtel Foundation "WOW" Award for effectively contributing to conducting national level TLM competition for teachers from entire Meghalaya
- IBM Forward Thinker Award - 2015 for the practice Unite to Get it Done Now
- IBM Manager’s Choice Award - 2015 for the practice Unite to Get it Done Now
- IBM Manager’s Choice Award - 2015 for the practice Put the Client First
- IBMer Appreciation Program Award for the practice Share Expertise
- IBMer Appreciation Program Award for the practice Restlessly Reinvent IBM and Ourselves
- Built earthbag home in Changu Narayan village in Nepal as part of relief and rehabilitation efforts after the devastating earthquake of April 2015 which hit Nepal
Certification
IBM Design Thinking
Interests
Football
Motorcycle Rides
Social Development
Environment Conservation
Culture Sharing
Timeline
Project Coordinator
Bharti Airtel Foundation
07.2025 - Current
Interim Project Coordinator
Bharti Airtel Foundation
12.2024 - 07.2025
Academic Mentor
Bharti Foundation
06.2022 - 12.2024
Account Manager
Adfactors PR
10.2021 - 06.2022
Senior Associate Producer
ET NOW
05.2021 - 10.2021
Project Director
TNT - The Northeast Today
06.2020 - 12.2020
News Anchor
Doordarshan Kendra
02.2019 - 04.2021
Manager
Latei Ville Inn
07.2018 - 05.2021
Communications Specialist
Vistaprint
04.2017 - 10.2017
IBM Design Thinking
11-2016
Social Media Engagement Specialist
IBM Asia Pacific
01.2015 - 03.2017
IBMer Engagement Specialist
IBM ASEAN
05.2014 - 01.2015
Communication for Operational Excellence
09-2013
Workforce Enablement Specialist
IBM
12.2012 - 05.2014
Travel Writer
Mygola
05.2012 - 12.2012
Content Writer
Celebrate India Tourism Limited
12.2011 - 03.2012
Junior Assistant Producer
ET NOW
01.2010 - 03.2011
Trainee Web Content Developer
Percept Knorigin
06.2009 - 12.2009
Post Graduate Diploma - Journalism & Mass Communications
Xavier Institute Of Communications
06.2008 - 04.2009
Intern Reporter and Sub-Editor
The Shillong Times
05.2006 - 06.2006
All India Senior School Certificate Examination - Physics,Chemistry,Math,English,Computer Science
Army Public School
06.2003 - 05.2005
Bachelor of Arts - Journalism, Psychology And English
Garden City College / Bangalore University
04.2001 -
Indian Certificate of Secondary Education (ICSE) - Class 10
St. Edmund’s School
03.1993 - 05.2003
Languages
English
Bilingual or Proficient (C2)
Khasi
Bilingual or Proficient (C2)
Jaintia
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)