Malick Soumano
New York
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during a successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and a results-driven approach.
Overview
7
7
years of professional experience
Work History
Community Engagement Coordinator
Jobs Plus Urban Upbound
11.2019 - 11.2023
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions, and common goals.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Developed and maintained relationships with customers and suppliers through account development.
Assist Head Instructor
Brazilian Jiu-Jitsu Instructor, Masterksya Jiu Jitsu
02.2017 - 11.2023
- Instructed on proper breathing techniques, stances, and forms.
- Provided lectures and demonstrations to parents, companies, and other members to promote safety.
- Manage studio marketing, including both its social media presence and website, and develop promotional documentary videos and seminars.
- Taught both core principles and fighting techniques to students of all levels.
- Assisted with sparring and contact exercises to pair students of similar rank, size, and age.
- Imparted key etiquette points, discipline, and respect.
- Organized and led pertinent events such as gradings, workshops, boot camps, and tournaments.
- Provided clear, informative lectures and classes of 20 students.
Outreach Coach
Jobs Plus - Urban Upbound
07.2019 - 11.2019
- Planned activities for community using creativity and available resources.
- Responsible for recruiting 50 members monthly find employment opportunities within community.
- Documented data and completed accurate updates to case records.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Improved operations through consistent hard work and dedication.
- Offered friendly and efficient service to customers, and handled challenging situations with ease.
- Prepared variety of different written communications, reports and documents.
- Led projects and analyzed data to identify opportunities for improvement.
- Developed marketing promotional materials and advertisements for social media.
Education
MBA - Business Administration
Southern New Hampshire University
Hooksett, NH01.2024
Bachelor of Science - Business Administration, Entrepreneurship
CUNY York College
Queens, NY12.2018
Skills
- Bilingual Bambara
- Salesforce
- G-Suite
- MS Office
- Staff Management
- Strategic planning
- Excellent Communication
- Analytical and Critical Thinking
- Operations management
- Project Management
- Social Media Marketing
- Problem-Solving
- Teamwork and Collaboration
Timeline
Community Engagement Coordinator
Jobs Plus Urban Upbound
11.2019 - 11.2023
Outreach Coach
Jobs Plus - Urban Upbound
07.2019 - 11.2019
Assist Head Instructor
Brazilian Jiu-Jitsu Instructor, Masterksya Jiu Jitsu
02.2017 - 11.2023
MBA - Business Administration
Southern New Hampshire University
Bachelor of Science - Business Administration, Entrepreneurship
CUNY York College
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