Ibrahim Conde
Bamako,BKO
Work Preference
Overview
11
11
years of professional experience
Work History
Vendeur polyvalent
Commerce
Bamako, Mali
12.2015 - Current
- Assisted customers with product selection and inquiries.
- Maintained organized and visually appealing sales floor displays.
- Operated point-of-sale systems for transactions and returns.
- Processed inventory shipments and managed stock levels.
- Collaborated with team members to enhance customer service experience.
- Trained new associates on company policies and procedures.
- Handled customer complaints, ensuring timely resolution and satisfaction.
- Participated in promotional events to drive store engagement and sales.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Demonstrated knowledge of store products and services.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Provided product information and answered customer questions.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Created price tags and merchandise signs for new items.
- Used product knowledge to suggest items to match client needs.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Tracked inventory levels throughout the day and restocked items as needed.
- Calculated pricing, applied discounts, and collected payments to process transactions.
Timeline
Vendeur polyvalent
Commerce
12.2015 - Current